As families step off the elevator and enter the newly redesigned Newborn Intensive Care Unit (NICU) at Brigham and Women’s Hospital (BWH), they walk through a welcoming open space with natural light and views of the outdoors.

Comforting and family-centered Newborn Intensive Care Unit (NICU) at Brigham and Women’s Hospital (BWH)

Comforting and family-centered Newborn Intensive Care Unit (NICU) at Brigham and Women’s Hospital (BWH)

Creating a comforting and family-centered environment is important in a unit that cares for premature infants, says Dr. Terri Gorman, a neonatologist and Co-Medical Director of the Newborn Intensive Care Unit, which cares for approximately 3,000 premature and sick infants and their families each year.

“Having a premature baby that needs special medical care can be stressful, and many of the parents who enter the NICU are first-time parents,” says Dr. Gorman, which is one of the reasons why the new facility offers a more open and welcoming environment for families and their babies.

After greeting a friendly unit coordinator at the front desk, families can walk from their baby’s room to the family lounge area or to the outdoor patio. With no restrictions on visitation, family members can also sleepover on the pull-out sofa in their infant’s room, and mothers can breastfeed in privacy and store milk in their room’s private refrigerator. Families can even attend daily rounds with the medical staff, if they want. Read More »